Shipping policy
We offer free shipping all over India. Only COD is charged at Rs. 100 extra.
Shipping Areas
We currently ship to all major cities, towns and most areas within India. COD may not be available in certain areas. We don’t do international shipping yet. If you have a bulk order, then you can get in touch with us.
Order Processing Time
Orders are typically processed within 1-2 business days. Once prepared, we will ship the order using our preferred courier partner
Estimated Delivery Times
2-5 days, but it may change based on certain conditions like festival time, inclement weather or unforeseen circumstances.
Order Tracking
You can track your order using this link: Shipment Tracking
Address Changes
Please contact our customer service team immediately if you need to change your shipping address after placing an order. If the order is shipped, then we may not be able to help you, as it is with the courier company. However, if it is not shipped, then we would love to deliver the product to your desired address.
Return Shipping
Please refer to our separate Returns and Exchanges Policy for information on return shipping.
Delivery Issues
When your package is delivered, our system will update the order status to “Delivered,” even if someone else accepts it on your behalf.
Residential Address
If you’re not home to receive the package, please check with your neighbours or the building security guard, as they may have accepted the delivery on your behalf.
Corporate Address
If the delivery was made to a business or office address, please inquire with the reception desk or mail room, as they often receive packages on behalf of employees.
If you still have an issue, please contact us at order@mrvastra.com with your order number. You can also use our support number for further help +91 9016843716 (WhatsApp and Call)
This policy is subject to change. Last updated on May 28 2025
